FAQ

What Packages and times do you offer?

We offer:

  • engagement portrait and party packages

  • 5 hour elopement packages of photography and/or videography

  • 8 hour packages of photography and/or videography

  • 10 hour packages of photography and/or videography

We understand that each wedding is unique, so if you feel your day doesn't fit into any of our packages time frames and features, we simply ask a few questions, and from there laura can create a custom package to suit your needs. There are also add ons so you can build your desired package.
To view our packages, please drop us a line via our contact page.
(please note, the maximum time we offer for wedding coverage is 10 hours.)

 

How long does it take to receive my images or film after my wedding day? 

Depending on your chosen package, the delivery of your album and/or film takes between 4-7 weeks. 

We usually send through a small handful of images a few days after your wedding for you to have a cheeky sneak peek, and to share with friends and family.

 

Do you travel for weddings? will it cost me any extra?

We absolutely travel for weddings! We love to travel for weddings, and are happy to go anywhere..

if your wedding destination is within driving distance and includes more than one hour of travel time, we have a road trip rate of $30/hr per team member to cover fuel, tolls and time spent getting to and from your wedding safely.

For further adventures, we do charge extra to cover any necessary costs such as one or more of the following; flights, car hire, reasonable accomodation.

 

Do we get to have or do you supply the raw footage? 

no, We don’t supply raw footage. we are very generous with our edited albums and films, and they both include the best of the best footage from your day. we have no reason to hold out on you! 

which team member will capture my big day? how are they assigned?

the first thing worth noting is that there is no hierarchy to the team of Full Hearts. each team member is as experienced and as talented as each other. they’ve been chosen based on their lovely, friendly natures and their ability to capture weddings in the same candid and creative way. laura assigns her crew to each wedding based on the style of your wedding day and your vibe as a couple.

for instance, if you’re a reserved couple who’s a little camera shy, we have sweet hearted crew members who can gently help you through the process of being photographed to create gorgeous images while keeping you comfortable. alternatively if you’re a big, bold and out there kind of couple, we have larger than life crew members who can match your energy to keep up with you and the fun antics of your day!

no matter what your vibe is, each experienced team member has been meticulously hand picked by laura to ensure you feel relaxed, have a great time, and receive beautifully candid memories of your special day.

        How much pasta should I cook?

No one knows.  You will either cook enough for 1 person or 12.  There is no in between.

 

What is an unplugged wedding, and should I do it? 

Nowadays it’s VERY common for GUESTS to want to have their phones out recording AS MUCH AS POSSIBLE AT WEDDINGS. An unplugged wedding is when you nicely REQUEST THAT your guests refrain from using their own phones and cameras during your MARRIAGE ceremony. THIS IS A DECISION THAT differs for each couple and we understand that some people like to, and some people don’t. 

We recommend going unplugged FOR A NUMBER OF REASONS. REASON NUMBER ONE; IT KEEPS your guests present AND IMMERSED IN THE MOMENT through the most important part of your day. REASON NUMBER TWO; YOU'VE HIRED PROFESSIONALS TO DO THE JOB, AND TO DO THE JOB BETTER THAN THE EAGER UNCLE WITH THE ZOOM LENS.  LASTLY, It makes for better photos of your ceremony, as you avoid a sea of smartphones AND ARMS OUTSTRETCHED in your aisle images and film.

 

Who chooses the songs for our wedding film?

You and your partner. Your wedding bundle should completely represent your vibe as a couple with both the visuals and the music. We request a selection of up to 4 of your favourite songs, and they’re what’s used in your wedding film. Some couples like to choose the songs from their wedding day, eg. what you walked down the aisle to, your first dance etc.  if you're unsure of what to choose, however, we're happy to offer guidANCE.

 

Ready to get in touch?

visit our contact page